SHIPPING POLICY

 

Welcome to Electra Pinball Policy! Our Terms & Conditions outline the rules governing your use of our website, products, and services. By accessing our website, making a purchase, or using our services, you agree to abide by and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our website and services.

    1. General

We are the operator of electrapinball.com , referred to as “we” and “us.” By placing an order through our website, you agree to the terms below. These terms protect and set expectations for both parties regarding our services.

Subject to Stock Availability: We strive to maintain accurate stock counts on our website. However, occasional discrepancies may occur. In such cases, we will fulfill available products and inform you about back ordered items.

    1. Shipping Costs

We offer Free Shipping on all our products above $1,000.00 and $150.00  flat rate for orders below.

Delivery

  • 4.1 Handling Time:  0 – 2 days.
  • 4.2 Transit Time: 2 – 7 days.
  • 4.3 Total delivery time: 2 – 9 days

    1. Tracking Notifications

Customers receive tracking links to follow shipment progress based on shipping provider updates.

    1. Parcels Damaged In Transit

If a parcel is damaged, reject it if possible. If delivered, contact customer service.

    1. Cancellations

Cancellations are accepted before dispatch. After dispatch, refer to our refund policy.

    1. Insurance

Parcels are insured for loss and damage as per the courier’s stated value.

    1. Customer Service

For customer service, email or call:

Email: support@electrapinball.com

Phone: +1(878)212-1749